Spoilt Fox maintains a strict no-replacement policy.
All products are quality-checked prior to dispatch, and all sales are final.
However, in exceptional cases, where a product is received in a damaged condition or with a manufacturing defect, Spoilt Fox may, at its sole discretion, review the concern on a case-by-case basis, subject to verification and availability.
Customers are encouraged to report such concerns within a reasonable time of delivery, along with clear supporting evidence (images/videos).
Spoilt Fox reserves the right to accept or reject any such request.